Seller Terms and Conditions
Effective Date: 03-04-2025
Last Updated: 03-04-2025
Welcome to Colour Nepal Pvt. Ltd. Marketplace. By registering as a seller on our platform, you agree to comply with the following terms and conditions:
Registration and Eligibility
Business Details
Sellers must provide accurate business details, including legal documents as required.
Legal Rights
The seller must have the legal right to sell the products listed on the platform.
Product Listing and Compliance
Legal Compliance
All products must comply with local laws and regulations.
Accurate Information
Listings must have accurate descriptions, images, and pricing.
Prohibited Items
Prohibited items such as counterfeit goods, illegal products, and restricted items are not allowed.
Counterfeit Policy
If a seller lists a branded product but sells a counterfeit (copy) item, they will be penalized 2x the product price or more, depending on the severity of the violation.
Pricing and Commission
Platform Commission
The platform charges a 5% commission fee on each successful sale.
Processing Fee
A 2.5% payment processing fee is deducted from each transaction.
Competitive Pricing
Prices set by sellers must be competitive and inclusive of all applicable taxes.
Order Fulfillment and Shipping
Timely Dispatch
Sellers must ensure timely dispatch and delivery of orders as per the agreed service levels.
Proper Packaging
Proper packaging and handling must be maintained to prevent damage during transit.
Fulfillment Failure
Any failure to fulfill an order may result in penalties or account suspension.
Returns, Refunds, and Cancellations
Platform Policy
Sellers must adhere to the platform's return and refund policy.
Prompt Refunds
Refunds must be processed promptly upon approval of return requests.
Cancellation Penalties
Orders canceled by sellers without valid reasons may lead to penalties.
Payment Terms
Payouts
Sellers will receive payouts after the deduction of commission and fees.
Settlement Schedule
Payments will be settled on a predefined schedule (e.g., weekly or monthly).
Payment Disputes
Any disputes regarding payments must be reported within 7 days of settlement.
Compliance and Conduct
Ethical Practices
Sellers must adhere to ethical business practices and fair trade policies.
Fraudulent Activity
Any fraudulent activity, misleading advertising, or attempts to manipulate reviews will lead to immediate account suspension.
Policy Violations
The platform reserves the right to take necessary action, including account termination, for any policy violations.
Intellectual Property and Branding
Trademark Rights
Sellers must have the right to use trademarks, logos, and brand names.
Copyrighted Material
Unauthorized use of copyrighted material is strictly prohibited.
Liability and Indemnification
Dispute Responsibility
The platform is not responsible for any disputes between sellers and buyers.
Legal Claims
Sellers agree to indemnify and hold the platform harmless from any legal claims related to their products.
Modifications and Termination
Terms Modification
The platform reserves the right to modify these terms and conditions at any time.
Change Notification
Sellers will be notified of any major changes before enforcement.
Account Termination
The platform reserves the right to terminate a seller's account in case of repeated violations.
By continuing to use the platform, sellers acknowledge that they have read, understood, and agreed to these terms and conditions.
Contact Information
Company Name
Colour Nepal Pvt. Ltd.
Address
Sinamangal-9, kathmandu
Phone
9865528286/9764640235
info.colournepal@gmail.com